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Hotel · Mecca · Makkah

Hotel 21 Makkah

A 4-star stay in the Aziziyah district, close to shopping centers and food shops, with easy access to the Grand Mosque via the free government bus service.

  • Free Wi-Fi in all rooms
  • On-site car park
  • 24-hour reception and security
8.3 Great 5509 reviews Booking.com 8.3 · 5509 reviews

About

Hotel 21 Makkah

Hotel 21 Makkah sits on Al Masjid Al Haram Road in the Aziziyah district, a 500-metre walk from the Humane Heritage Museum and about a 15-minute drive from the Grand Mosque. The hotel provides a bureau de change, a lift, and Wi-Fi in all rooms, along with a range of practical amenities for a comfortable stay.

The property offers a variety of room types, from cosy twins to spacious family suites and a three-bedroom suite, many with city views and balconies. On-site facilities include a restaurant, coffee shop, bar/lounge, a business centre, and a 24-hour reception, plus services like laundry, dry cleaning, and grocery shopping.

  • No smoking on site
  • On-site car park
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Highly rated staff — Guest reviews repeatedly praise the friendliness and helpfulness of the team, with several staff members mentioned by name for going above and beyond.
  • Convenient location for shopping and dining — The Aziziyah district setting puts you right by numerous shopping centers, food shops, and restaurants, with easy taxi access.
  • Good value — With a Value rating of 8.3 and reviews noting great value for money, the hotel offers solid amenities and service at a reasonable price point.
  • Clean and comfortable rooms — Reviews describe rooms as clean, tidy, and comfortable, with some featuring city views and balconies.

Worth weighing

2 to weigh
  • Distance from the Grand Mosque — The hotel is about a 15-minute drive from the Grand Mosque, which may be a drawback for pilgrims seeking immediate proximity. A free government bus service runs every 10-15 minutes to ease transport.
  • Some rooms are small — A guest noted that a room was small, though it felt cozy and bright. Travelers needing more space might prefer larger suite options.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Junior Suite

  • 1 King-size bed,1 Double bed,2 Single beds

Triple Room

  • Sleeping arrangements for 3 persons
  • City view
  • Shower
  • Non-smoking
  • Heating

Quadruple Room

  • Sleeping arrangements for 4 persons
  • City view
  • Shower
  • Non-smoking
  • Heating

Family Suite

  • 2 Single beds,1 King-size bed and 1 Sofa bed,1 King-size bed
  • City view
  • Shower
  • Heating
  • Balcony

Twin Room

  • 2 Single beds,1 King-size bed,2 Single beds or 1 Double bed
  • City view
  • Shower
  • Heating
  • Balcony

Three-Bedroom Suite

  • 2 Single beds or 1 Queen-size bed

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • No smoking on site
  • On-site car park
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Locker room
  • Lift
  • Currency exchange
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Grocery shopping service
  • Shops/Commercial services
  • Business centre
  • Fax/Photocopying

In-room

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Soundproofed rooms
  • Sitting area
  • Patio
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities
  • Free toiletries
  • Electric kettle
  • Flat-screen TV
  • Cots
  • Carpeted floor

Food & Drink

  • Restaurant
  • Snack bar
  • Bar/ Lounge area

Accessibility

  • Toilet for disabled
  • Bathroom for disabled

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.3
Great 5509 reviews

Guest-rated 8.3/10 from 5,509 reviews

Booking.com · 8.3 · 5509 reviews
8.3Verified guest

“Had a wonderful stay – the staff were friendly and attentive, and the location was great with many shopping centers nearby. The room was tidy, and the amenities like free Wi-Fi and air conditioning were excellent.”

8.3Verified guest

“The location was favourable and perfect, in a good area near all amenities. The breakfast was satisfactory – we enjoyed it.”

8.3Verified guest

“Staff were very friendly and well-trained whenever I needed help. The hotel is in a good part of Aziziyah district, just off taxis, food shops, and shopping centers.”

8.3Verified guest

“I stayed for a week and was impressed. The hospitality was excellent, especially from Ayoub and Haya, who went above and beyond. The room was spacious, clean, and had everything I needed. The cheerful atmosphere, easy taxi access, and nearby restaurants were a big plus.”

8.3Verified guest

“Really enjoyed my stay – it was excellent and worked perfectly for me. Breakfast was good and included. I booked a twin room with amazing views and everything was perfect. The staff and the owner were nice, and the location was marvellous, near many shopping centers and Makkah.”

8.3Verified guest

“Pretty good time overall – the hotel was clean and tidy. It was a bit far from Al Haram, but the free government bus service ran every 10-15 minutes and made transport super easy. The staff, especially Nidal and Haya, were friendly and helpful. The room was small, but it felt cozy and bright.”

04 — Location

Getting around Mecca

The property sits in Mecca.

Shopping & Dining: The Aziziyah district is packed with shopping centers and food shops, as noted in several guest reviews. You'll find plenty of options for both retail and dining within walking distance.

Getting to the Haram: The Grand Mosque is about a 15-minute drive away. A free government-run bus service runs every 10-15 minutes, making it easy to reach Al Haram without needing a taxi.

2350 Al Masjid Al Haram Road 77, Mecca, Makkah, 24247, Saudi Arabia

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 16:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
160 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 16:00 to 23:59, and check-out is by 12:00.

Is parking available at the hotel?

Yes, the hotel has an on-site car park.

Are pets allowed?

No, pets are not allowed at the property.

Is there free Wi-Fi?

Yes, free Wi-Fi is available in all rooms.

Does the hotel offer airport transfer?

The input does not specify airport transfer services. We recommend confirming directly with the hotel.

Are there family rooms?

Yes, the hotel offers Family Rooms and Family Suites, with various bed configurations to suit families.

Is breakfast included?

Some guest reviews mention that breakfast was included, but we recommend confirming the details with the hotel at the time of booking.

The bottom line

Hotel 21 Makkah is a solid choice for travellers who value attentive service, a convenient location for shopping and dining, and good value, while being comfortable with a short ride to the Grand Mosque.

8.3Our independent take based on guest feedback and hotel data.

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